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Help/Reporting Hotline
Reporting Possible Compliance Issues
If employees report their good faith belief or violations of the compliance program or applicable laws orally, the following procedure must be followed:
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Call the hotline number 1-217-545-7479 (available 24 hours per day/7 days per week).
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The Office of Compliance will answer the phone or you will be connected to a voicemail recording.
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Leave your name and telephone number and applicable message. The call may be anonymous.
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Only the Office of Compliance will receive these messages and return your call.
Frequently Asked Questions About the Compliance Hotline
Q: What is the SIU Compliance Hotline?
A: The SIU Compliance Line is a toll-free, 24-hour, 7 day-a-week, telephone resource that allows you to report workplace concerns, including suspected illegal or unethical behavior; non-compliance with laws regulations and policies; patient privacy issues; patient safety concerns; criminal offenses; or other concerns. Callers may remain anonymous if they so choose.
The Compliance Line, 1-217-545-7479, is designed to give you an avenue for reporting serious concerns and violations to SIU's management in a confidential manner, without fear of reprisal.
Q. What types of concerns may I report to the SIU Compliance Hotline?
A: A wide variety of issues including:
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Conflicts of Interest
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Embezzlement or Fraud
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Ethical Standards Violations
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Medical Billing Irregularities
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Patient Abuse
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Patient Privacy Rights / Other Patient Rights
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Patient Safety
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Serious Policy Violations
Please keep in mind, we already have an effective system in place to address many types of concerns. For example, any employee-related issue, including discrimination or sexual harassment, should first be brought to the attention of your supervisor or Human Resources representative.
Q: How does the SIU Compliance Hotline work?
A: When you call, the Office of Compliance will gather specific information from you related to the reported activity. You many be asked additional questions. If you wish to remain anonymous, the Office of Compliance will assign you a unique reference code that will be used throughout the investigative process. At the end of the call, the Office of Compliance will give you a time to call back to find out the status of your report.
Q: If I make a report, can any adverse action be taken against me?
A: No SIU staff member, including supervisor, manager or employee, is permitted to engage in retaliation or any form of harassment directed against an employee who reports any concern in good faith. Any staff member who engages in retaliation or harassment is subject to discipline, up to and including discharge, on first offense. Only when an investigation reveals strong evidence that someone reported a concern that had no factual basis and the concern was reported to embarrass or otherwise defame an employee or other entity might adverse action be appropriate.
Q: Can I be assured that my call(s) will remain anonymous and confidential?
A: Keep in mind that the information you provide may be the basis for an investigation by SIU. While every attempt will be made to ensure anonymity, your identity may be discovered at some time during the course of the investigation. But at no time will your call to the SIU Compliance Hotline be traced or taped recorded.
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