- You must use Microsoft Internet Explorer
- If you have trouble, add the site to the trusted sites
- Go back to the first login page
- Select Tools and then Internet Options
- In the box, click on the Security tab and then click on Trusted Sites (Big green check mark)
- You can then click on the Sites button underneath
- In the sites box, look for https://dmhaccess.dmhcares.org
- If it is not in the box, it should be in the field above that and you can click on the Add button to get it in the box of trusted sites.
- Close that box and click on OK
- Now close Internet Explorer and re-open and it should work
- If you see any bars across the top of the screen asking you to run something, you should allow this as otherwise it will probably prevent the potal from running
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