Rheumatology Patient Information
Southern Illinois University School of Medicine is dedicated to meeting the health care needs of the residents of central and southern Illinois. Ongoing research and teaching activities interface with clinical services, allowing us to provide the latest, most sophisticated medical care in the region.
New Patient Procedures
New patient appointments are made by self or physician referral. Approximately one week prior to your appointment, you will receive a history form for you to fill out prior to your arrival. Please plan to arrive at least twenty minutes early for your first appointment. As a new patient in Internal Medicine, you will be greeted at the reception desk and asked a few questions so that we can establish your record. These questions will include your legal name, address, and telephone numbers, date of birth, social security number, and employment and insurance information.
In order to complete the registration, you will need to bring:
- A photo ID
- Your insurance card;
- Any Worker's Compensation information, if it applies.
In addition, we ask that you bring medical records, x-rays, laboratory reports, and the bottles of any prescriptions or over the counter medications you are taking. These will help your physician fully evaluate your medical history and condition.
Tip: To avoid duplication of testing and reduce wait times, please arrange for pertinent prior records and reports (notes, labs, x-rays) to be sent to us prior to your evaluation (FAX: 217-545-0540).
Please call the number listed above to schedule appointments. Cancellations should be made as early as possible and no less than 24 hours in advance so we can schedule another patient who needs to see us.
In order to be sure that your continuing medications are refilled in a timely manner, we would like to enlist your help. Our goal is to authorize prescription refill requests within 24 hours. Please initiate the refill request process at least 24 hours, not counting weekends, before you need your medications.
When you need a refill of your medication, please call your pharmacy. The pharmacy will, in turn, call our office, and we will process your request as soon as we can. After 24 hours, please call the pharmacy prior to picking up your prescription to verify that it is ready.
Because many of our patients are on medications that require laboratory monitoring before refills can be extended, we ask that you have any requested labs done at least a week before you run out of medication. Then, when the refill request comes through we can authorize it without delay. For those of you whose refills are updated during your visits, labs can be done the day of the visit.
Tip: When we call you with your lab results, you can let us know if refills are needed, thus avoiding the need to call the pharmacy.
Phone Calls and Messages
For medical emergencies, please call 911.
Please call 545-8000. Call center personnel will take a message and pass it along to us. We will attempt to answer every message within the same day. Please help us by calling in the morning whenever possible.
Tip: Please place your request for a return call as early in the day as possible.
Tip: Make sure you leave both your home and mobile numbers (or another number where you can be reached) with the Call Center.
Fellows, Residents and Students
Our rheumatologists are members of the faculty of SIU School of Medicine. We are proud of this fact and believe this results in better healthcare services for our patients. Our physicians are committed to the educational mission of the SIU School of Medicine as well as to providing outstanding patient care. Fellows, residents and students frequently participate in the care of our patients. They may see you in the clinic and perform the history and physical examination prior to your visit with your SIU rheumatologist. We appreciate your understanding and willingness to cooperate with them. If you require hospitalization, fellows, residents and students, along with the attending physician, participate in your care.