Information Resources:Frequently Asked Questions

How do I get an email account?

Medical Students: These are done en masse. Check with Student Affairs if there is a problem.
Residents: These are also done en masse and distributed at the Residents' Orientation. Check with your department's LAN administrator (some departments have their own e-mail servers and have special set-ups required)
Employees/faculty/others: These requesters should check with their department's LAN administrator.

What if I forget my password?

You will need to appear in person with a picture ID.
Check first with your departmental LAN adminstrator.
Other people who can assist you include:

Medical Library --801 4th floor - 545-2658 - Cece Rogers, Rhona Kelley
IR Operations - 801 Rm 1071 - 545-6066 - Lee Ann Carlson, Jan Kuhn
Carbondale - Lindegren 103 - 453-1514 - Alethea England, Claudia McIntyre

How do I change my password?

Go to https://secure.siumed.edu/accounts/chpasswd.html

How do I configure my email on my computer?

See our guide on email instructions.

Springfield - Information Resources - 801 N. Rutledge, Room 1071 - (217) 545-6066 - reference@siumed.edu
Springfield - Medical Library -801 N. Rutledge, 4th floor - (217) - 545-2658 - reference@siumed.edu
Carbondale - Information Resources - Lindegren Hall, Room 103 - (618) 453-1514 - - irc@siumed.edu