SIU Decatur Family Physicians Receives Recognition for Patient-Centered Care


February 6, 2014

SIU Decatur Family Physicians Receives Recognition for Patient-Centered Care

SIU HealthCare’s Family Physicians in Decatur has received recognition as a Patient Centered Medical Home (PCMH) Standard 2011 from the National Committee for Quality Assurance (NCQA), a private, nonprofit organization dedicated to improving health-care quality.

“The PCMH model has allowed us to improve patient care from individual visits to a more coordinated approach, thus providing better follow-up care,” said Dr. John Bradley, professor, interim chair of SIU’s Department of Family and Community Medicine and director of SIU Family Physicians in Decatur.

Using the PCMH Standard 2011, SIU Decatur Family Physicians’ clinician-led teams enhance access and oversee continuity of care, especially for prevention and chronic conditions. The clinic has been recognized with NCQA certificates twice in prior years and continues efforts to maintain high quality patient centered care.

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” said NCQA President Margaret E. O’Kane. “PCMH recognition shows that SIU Family Physicians in Decatur has the tools, systems and resources to provide their patients with the right care at the right time.”

Dr. Susan Klein, assistant professor and assistant director of SIU’s Decatur Family Physicians, chaired the PCMH Standard 2011committee, which also included Annette Gilson, administrator; Laura Law, physician assistant; Jill Leonard, patient care coordinator; Danika Holman, office manager; Brenda Allen, nurse administrator; Stacey Etherton, administrative assistant; Marcus Lewis, information technology support associate; and Dr. Gavin Shokar, Dr. Johnny Tenegra and Dr. Ahmad Jibawi, all resident physicians.

The SIU Family Physicians Clinic is a 13,803 square-foot facility located at 250 W. Kenwood Ave., featuring 20 exam rooms and two procedure rooms with a staff of 23 professionals who support the administration and clinic in providing approximately 17,000 annual outpatient visits. The clinic also serves as a residency training program established in 1978 that prepares future family physicians in the care of children, adults and seniors within community and hospital settings including obstetrical, procedural, nursing home and end-of-life care.

Media Contacts

Karen Carlson,
SIU, 217-545-3854


Phone 217-545-8000
P.O. Box 19620
Springfield, IL 62794-9620
The mission of the Southern Illinois University School of Medicine is to assist the people of central and southern Illinois in meeting their health care needs through education, patient care, research, and service to the community.


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