Sandra Smith, Internal Medicine Clinic,
"went the extra mile to figure out that another physician's office was spelling a patient's name incorrectly."
Jackie Ackerman, Internal Medicine Clinic,
"a patient called into state that Jackie was very helpful and kind with her when she called the office."
Donna Hall,
Human Resources, "provided information in an accurate and timely manner so that we could meet the deadline."
Leah Higar,
Family and Community Medicine-Decatur,
"is very helpful, supportive and understanding."
Rainee Crownerr, Family and Community Medicine-Decatur, "is very efficient in scheduling appointments and informed me of the test results as soon as they came in."
Mike Olinger, Capital Planning and Service Operations,
"assured that the late shift Medical Records staff were escorted to safety during the recent storms."
Tori Armour, Psychiatry,
"is very patient and kind and is helping me learn the many aspects of my new job."
John Runge, Capital Planning & Service Operations,
"made arrangements for a special visitor to tour the Cancer
Institute building during construction."
Greg Puckel, Capital Planning & Service Operations, "picked up a
print request in the rain and delivered the finished product within
an hour."
Phillip Barry, Family & Community Medicine-Decatur, "helped set up an
academic project in Macon County."
Karen Blakeman, Obstetrics & Gynecology,
"assisted a patient in a wheelchair get to the front desk."
Joan White, Linda Morrison, and
Mary Aiello, Education and Curriculum, "worked quickly to turn around rooms
so student activities stayed on schedule."
Rochelle White and Rainee Crowner, Family & Community Medicine-Decatur,
"go above and beyond to help me understand when I have any
questions." |
|
Tammy Lawrick
and
Janet Stormer,
Human Resources,
"worked with the department to get a key position opened very
quickly."
Barbara Lokaitis,
Neurology,
"noticed that I
couldn't locate my car in the parking garage and she stayed with me
until we found it."
Anita Clark,
Family & Community Medicine-Decatur, "helped get my child to
the car when I was having back pain."
Andrea Williams,
Surgery,
"came up with a solution to addressing new patient packets that
has saved the reception staff a lot of time."
Brenda Witt,
Cancer Center
Institute,
"compiled a list of equipment and furniture needs in
preparation for a vendor meeting that was scheduled with short
notice."
Robin Zorn,
Psychiatry,
"assisted a
student by providing teaching tapes and arranging for a meeting
between the student and doctor."
Carol Bauer, M.D.,
Surgery, "assisted a pediatric resident with a patient."
Rainee Crowner,
Family & Community
Medicine-Decatur,
"is a compassionate nurse who went the extra mile for me."
Kirtana Witherspoon,
Family & Community Medicine-Decatur,
"is kind and
helpful and always treats my family with respect."
Lori Jackson,
Family & Community Medicine-Decatur, "explains in detail what
is going on with my illnesses and shows consideration to me and my
child."
Dr. Habbi,
Family & Community Medicine-Decatur, "goes
above and beyond what is expected, he is much appreciated."
Christina McCue,
P&S Patient Business Services,
"expedited a
prompt refund of a large overpayment and followed up to ensure the
refund was issued."
Vera Felts, Layla Murphy,
Nathan Ratley, Thomas Shea, Glenda Sullivan, Sylvia Fromherz, Paul
Henry Ph.D., Shirley McGlinn, Gina Paul Ph.D.,
and
Harold Bardo Ph.D., MEDPREP-Carbondale, "On a day when the
campus was closed due to hazardous weather conditions, these
individuals came into the office to conduct the MEDPREP Admissions
Day."
Tonna Kloeden, IPMI
and
Kim Beckey, Human Resources, "helped get a slide
presentation working during a recent guest presentation."
Joan Miller, Kathy Sorrill
and
Jerry Kruse M.D., Family & Community Medicine-Quincy, "grateful
for the expertise, patience, genuine concern and personal attention
they have provided for the last 20 years we have been patients of
this clinic."
Angela Blackman,
Surgery Clinic, "on a day when there were multiple people out
of the clinic, Angela pitched in and covered for three doctors."
Kati Johnson,
Pediatrics Clinic,
"quickly prepped exam rooms and got them ready for patients
after new carpet was installed."
Dorothy Champion
and
Debbie Horve,
Surgery Clinic,
"helped a patient
who was stranded in Springfield obtain mail vouchers and lodging at
a local shelter."
Rick French,
Information Resources, "used off hours to successfully download
large digital files to be used for a training project."
Fran Kovach,
Medical Library, "helped me
navigate an Excel program to formulate a monthly calendar listing
for use in clinic."
Steve Jones,
Capital Planning & Service Operations,
"was extremely
patient and accommodating when dealing with our skylight issues."
John Kling,
Internal Medicine Clinic, "assisted a patient; allowing them to
keep their scheduled appointment with a different department."
Carol Morgan
and
Jolene Williams,
Psychiatry, "during a recent snow storm, they immediately
offered to cover the reception area. Thanks for 'holding down
the fort!'"
Vicki Benson,
Human Resources,
"was patient and helpful in organizing information needed to
submit records."
Rick French,
Information Resources,
"facilitated a
loaner video-conference unit so an important meeting could take
place on very short notice."
Robin McCabe,
P & S Coding, "was professional and caring in explaining
charges that were billed in error."
Donna Clark,
Obstetrics & Gynecology, "filled
in during a vacancy, in addition to her normal job duties."
Carl "Bo" Collins
and
Tom Gardner,
Capital Planning & Service Operations,
"ensured the
Neurology conference room was painted on time so that a special
conference could be held."
Andy Wheeler, Jamie Law,
and
Chris Dickman, Capital Planning & Service Operations, "their
hard work and expertise made the Benefits office moves go very
smoothly."
Karen Downs,
Neurology Clinic, "assisted a
patient in filling out their questionnaire."
Jennifer Long,
Pediatrics,
"was responsive and diligent in helping schedule a faculty
member for several media interviews."
Ruth Ann Born,
Internal Medicine,
"assessed vaccination
requirements for travel to Africa and when it was determined that
there was a need for another vaccine, she ensured that it was
received so my flight plan was not disrupted."
Becky Antonacci, Joni DeMarco,
Pam Michaud
and
Karen Shea, Obstetrics & Gynecology, "worked on a project
in the lab that was vital towards providing excellent patient care
and service."
John Morgan,
Information Resources, "willingly
shares his findings with the computer staff - we have benefited from
his efforts." |
