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Greg Puckel, Capital Planning & Service Operations, "helped
convert an incorrect file to make it web-friendly in a short amount
of time."
Cindy Drake,
Pediatrics Clinic, "After
attending a conference, she returned to the clinic to assist with
answering phones."
Cheryl McGill,
Patient Business Services, "helped
solve a medical billing issue."
Jamie Law, Andy Wheeler
and
Chris Dickman, Capital Planning & Service Operations, "instrumental
in making the CMN basket raffle a success."
Carol Forestier, Carolyn Higgason,
Melissa Smock, Stacey Dill and
Aisha White,
Neurology, Karen Carlson, External & Health Affairs, Stacy
Miller, Internal Medicine, Joan Blood, Development,
Pat Stice, Educational Media Group, Bernadine Mikels,
Surgery, Greta Ryan, Robin McCabe, Patty Bennett and
Shannon Palmer, P& S Coding, Patricia Robertson, Medical
Humanities, Brenda Harney and Janet Butler,
Pediatrics, "were all nominated
for their excellent customer service skills while volunteering at
the Fantastic Basket Raffle."
Charla McLaughlin, Obstetrics & Gynecology, "Stepped
in to cover the residency coordinator duties on top of her normal
duties."
Jill McLean,
Obstetrics & Gynecology, "Jill
is extremely compassionate and respectful with the patients."
Tim Shelabarger,
Information Resources, "helped
with a special teleconference and spent extra time making sure
everything went smooth."
Keita Whitfield and
Toni Moleski, Family
& Community Medicine-Springfield, "very
helpful in getting the information requested and made it enjoyable
to come into the clinic."
Cheryl Camp, Surgery
Clinic, "assisting a
volunteer at the Baylis information desk by providing them with a
large magnifying reader."
Mae Schoenherr, Family & Community Medicine-Springfield, "is
consistently kind, helpful and prompt with patients."
Bo Collins,
Capital Planning & Service Operations, "went
above and beyond to help in the 751 Clinics area."
Chris Dickman,
Capital Planning & Service Operations, "made
a special trip to ensure an important mailing was sent out by the
deadline."
Linda Oller,
Internal Medicine, "worked extra
hours to ensure scholarship recipients received the information they
needed in a timely manner."
Kim Servi, Surgery, "in
the absence of a staff member, Kim took on extra responsibilities
and demonstrated flexibility and forward thinking."
Deanna Courier, Debbie Lornitis,
Matthew Scott and
Kathy Smock, Family & Community Medicine, "consistently
give great customer service to all patients, giving them
individualized attention."
Vicki Benson,
Human Resources, "helped us
respond to an urgent request for information."
David White,
Telehealth Networks & Programs,
"helped us with technical setup needed for a major press
conference."
Mindy DeGroot, Patient Business Services, "Mindy
exhibited great patience and a respectful attitude throughout a long
phone call with a patient."
Candyce Luttrell, Family & Community Medicine-CORE, "thoroughly
explained a new office software system."
Carol Pappas and
Andrea Williams, Surgery Clinic, "helped
a co-worker by filing important paperwork."
Pam Ray, Surgery Clinic, "is
always quick to offer help and recently helped a co-worker with 7
pages of calls."
Anita Priester, Pediatrics Clinic, "On
her way home, immediately responded to a doctor's request to have a
patient started on a new medication by coming back into the clinic
to call the family."
Nancy Moore, Obstetrics & Gynecology Clinic, "On
a busy day in the lab, Nancy came to our rescue to help out."
Rick Marcum, Capital Planning & Service Operations, "Demonstrated
a commitment and pride to his work by performing a difficult and
time consuming task."
Aisha White, Neurology
Clinic, "Immediately
returned my call with the information I requested and even offered
to help with a form for my daughter's school."
Lisa Adams, Human
Resources, "Rapidly provided
a letter of proof of employment so I could purchase a train ticket
for an upcoming seminar."
Jason McKelvery, Capital Planning & Service Operations, "Found
some money and immediately turned it in to his supervisor."
Joyce Goeringer and
Mary Richey, Obstetrics & Gynecology Clinic, "Helped
out in the lab when we were short staffed."
Billie Edson, Internal Medicine, "Creates
and writes programs that make our lives much easier and help
eliminate the chance of human error as medical students, residents
and faculty are evaluated."
Carol Conover and
Nancy Corlas,
Internal Medicine, Stephanie Slightom and Sharon Wheat,
Internal Medicine Clinic, "Collected
patient cycle time studies on very short notice."
Judy Carter and
Mary Dellert, Surgery
Clinic, "Helped the
reception staff with new patient mail outs."
Martha Brennan,
Obstetrics & Gynecology Clinic, "When
someone had to be out of the office unexpectedly, she cancelled a
vacation day without being asked, to help with the clinics."
Alice Havey, Pediatrics Clinic, "Worked
extra hours and wrote user directions to assist the department with
the implementation of the Electronic Medical Records."
Jacob Panici, Internal Medicine, "He
immediately contacted maintenance when he discovered water seeping
into the building after it rained."
Rick Marcum, Capital Planning & Service Operations, "Surveyed
the damage and put an emergency plan into action after being
notified of a leaking ceiling."
Gail Clark, Comptroller, "Helped
tie up loose ends for the end of the year requisitions."
David White, Telehealth Programs & Networks, "set
up a conference room at the last minute to accommodate the needs of
another department who had a power outage."
Lena Carlson, Information Resources, "When
a conference call was changed suddenly, she made sure there was a
video conference connection and worked with the parties to ensure we
could all have our meeting."
Andrea Heninger,
Internal Medicine Clinic, "roomed
patients for another department that was very busy."
Cheryl Camp, Surgery
Clinic, "assisted a patient
who had run out of oxygen by arranging for a replacement tank for
them."
Lori Ranalletta,
Medical Microbiology, Immunology & Cell Biology, "was
very efficient in setting up classes between both campuses.
Her eye for detail saved me and the people scheduling the
videoconferencing a lot of time."
Ken Sullivan, Research Services, "assisted
an elderly patient after she tripped and fell. He alerted the
nursing staff and stayed with the patient"
Annette Stark and
Michele Pfeiffer,
Obstetrics and Gynecology Clinic, "helped
out at the last minute in specialty clinic when we were short
staffed and stayed for the entire clinic to assist as needed"
Larry Landis, Nancy Withrow and
Aisha White,
Neurology
Clinic, "Several parents of
our patients have called and expressed gratitude for the great care
they receive both in the office and on the phone."
Vicki Tryon,
Pediatrics, "assisted in
shipping a large package."
Dr. L. Steward Massad,
Obstetrics and Gynecology, "for
being very caring and putting his patients at a high priority."
Caryl Baugher, P&S
Clinical Support Operations, "moved
a large number of boxes to accommodate the needs of another
department."
Stacy Stoppelwerth,
Internal Medicine and Ruth Ann Born, P&S Core, "helped
move computer equipment and other office items when a sprinkler head
broke and caused the office to flood."
Cheryl Camp, Surgery
Clinic, "assisted a visitor
who was not well and stayed with him until an ambulance arrived."
Melissa Buchanan,
Education and Curriculum,
"helped find a workable solution
for an Excel spreadsheet. What would have been a one week
project for me, was a one hour project for her!"
Larry Holman, Capital Planning & Service Operations, "worked
very hard to remove vines and leaves in the courtyard to keep it as
a peaceful and inviting part of our environment."
Cynde McCluskey, Melinda Orum, Jeannie Donelan and
Patty White, Neurology, "All
jumped into action and went to the aid of a coworker that was having
a medical problem."
Donna Hall,
Human Resources,
"often responds to our requests in
a prompt and knowledgeable manner."
Coley Cowan, Medical Library, "provided
prompt and perfect assistance with an Excel solution that will
assist MEDPREP students."
Don Szymski,
P&S Information Systems,
"always willing to help out and his
patience and understanding are much appreciated."
Thelma Richards, Julie Krouse, Linda
Mainwaring and
Melinda Turner, Family and
Community Medicine, "pitched in
to help the phone triage unit while they were short staffed."
Alice Goodrich,
Plastic Surgery Clinic,
"checked on a patient who had recently
had surgery but wasn't able to make it into the office."
Sylvia McDonnough,
Human Resources,
"worked with the Carbondale campus to quickly resolve a problem and
found a solution to prevent it from happening again."
Pam Helfert,
Research and Faculty Affairs,
"Pam often responds to requests for research
information, sometimes on a very short deadline and it always comes
with a smile."
LaKeatha Hatchett,
Obstetrics and Gynecology Clinic,
"LaKeatha has good customer service skills, is
always friendly and willing to help."
Ruth Stark,
Psychiatry,
"Ruth goes out of her way to facilitate our
requests, even making sure to connect us with a co-worker when she
is out of the office."
Carol Thornton,
Information Resources/Medical Library,
"Carol is always a good resource for our web page
questions and even helped us with a small emergency recently."
Terry Blakeman,
Capital Planning & Service Operations,
"When I misjudged the number of postcards I
needed, Terry printed an extra 75 within one hour of being asked."
Dr. Erik Constance,
Student Affairs,
"makes a special effort to support Enos School
activities, encouraging medical students to be mentors and serving
host for the March Art reception."
Donna Hall,
Human Resources,
"On a short notice, Donna prepared and started a very important
meeting...an extraordinary display of teamwork."
Heather Murdock,
SIU Patient Business Services,
"Heather has done an outstanding job taking care of those 'little
things' for our department while her supervisor has been out of the
office."
Christy Hornick,
Surgery,
"Christy was willing and very instrumental in re-organizing a
research database."
Chad Rankin
and
Deb Dixon, Capital Planning & Service Operations, "On
a rainy day, Deb and Chad ensured a patient arrived home safely
after their appointment without having to walk to the bus stop in
the rain."
Margaret Atkinson,
Obstetrics and Gynecology,
"took care of clinic, surgical
scheduling, patient counseling and telephone contacts with
consistent good humor and competence while a fellow employee was out
of the office."
Joe Ferguson
and
Ron Sandhaas,
Capital Planning and Service
Operations, "provided immediate
assistance to an employee who had an unexpected medical emergency
and made sure she received proper medical attention."
Sally White,
P&S Patient Business Services,
"Sally witnessed my car getting hit and
came in to tell me about the accident. I would not have been
able to remedy the situation appropriately had she not went out of
her way to help me."
Angela Matson,
Plastic Surgery Clinic,
"Helped in scheduling four
appointments all in the same day for patient who lived an hour and
twenty minutes away."
Ron Kanwischer,
Psychiatry,
"Ron helped me a lot when I
needed to talk to someone about things."
Jeremy Anderson,
Information Resources,
"Assisted a former co-worker putting
boxes on the warehouse shelves."
Christine Salzeider,
Pediatrics Clinic,
"worked extra hours, provided updates
and planned for the implementation of the electronic medical
records."
Christina Branham, MD
and
Michelle Miner, MD, Pediatrics,
"After the implementation of the
electronic medical records, they assisted the clinic staff in
calling patients back at the end of their very clinics to ensure
that all patients were called back the same day."
Sharon White,
P&S Core
"During the last blizzard and on her first day in the department,
she made sure our clinics functioned."
SIU Call Center,
"Many thanks for their willingness to
help the clinics during the bad weather and for their excellent work
during EHR enterprise rollout."
Judie Reich, P&S Administration,
"organized two boxes of
documents for a Rush project. She exemplifies the team work needed
to keep things working smoothly within our office."
Susan Klug,
Cancer
Institute, "worked diligently to gather and submit a report to the
FDA for an important study."
Vicki Black,
P&S Medical
Records, "willingly assisted with the EHR Preload Project in
Pediatrics.
Angela Ousley,
Neurology,
"worked the clinic with only one other nurse during the second snow
day."
Tammy Abbott, Jennifer Buhl
and
Mary Carter,
Pediatrics, "Many thanks for their quick response and readiness to
help another department in need during the snowstorm. Their
teamwork is awesome."
Diane Thompson
and
Tanya
Wallbaum,
Surgery,
"left their areas to cover another division's reception area during
the snowstorm."
Chris Dickman, Jamie Law
and
Andy Wheeler, Capital Planning & Service Operations, "helped
move some office furniture, spending extra time to make everything
fit and even re-hooking some computer connections."
Chad Rankin,
Security, "Chad served as the
transport person for the LCME site visitors. His friendliness
and accessibility over long hours was very impressive."
Leslie Fry and
Jill Dean, Comptrollers Office; Gloria Fader and Lisa
Adams, Human Resources, "did an exemplary job of making sure the
switch over of the non-exempt civil service employees from
semi-monthly to bi-weekly payroll ran smooth."
Joan White,
Education & Curriculum, "Joan's
attention to detail prevented the administration of a student
examination with faculty materials. Her commitment helps us
provide the highest quality of examinations to our students."
John Runge,
Capital Planning & Service Operations,
"John stopped to help me when I had a flat tire. Although it
was after quitting time, John changed the tire to get me back on the
road."
Elizabeth Boles,
Neurology Clinic, "confronted a
suspicious person in the back hallway. Her quick actions may
have prevented a loss of property."
Mel Kuntemeier,
Obstetrics and Gynecology, "created an
Excel document for use with the bi-weekly payroll system. This will
make accounting of time reports much easier."
Dr. M S Ammar
and
Dr. Subhash Chaudhary,
Pediatrics,
"the
expertise and attentiveness of these two doctors has been
wonderful. We are glad to be in the comfort of home while we figure
out treatment options for our daughter."
Dr. Jonathon Goldfarb,
Internal
Medicine, "Dr. Goldfarb's knowledge, care and kindness have never
ceased to impress me."
Jeff Thomas,
Pediatrics,
"All but
one of our computers crashed on the same day and Jeff went above and
beyond to help ups out and stayed with it until the problems were
fixed."
Karol Young,
Cancer Center
Institute Clinic, "Karol continually and cheerfully assists with
projects that most people would avoid. We appreciate her generosity
of time and flexibility.
Karen Duckworth,
Medical Library,
"Karen was extremely prompt, professional and pleasant in helping
reserve a library conference room."
Education and Curriculum,
"The department
volunteered their time and money to prepare Christmas gifts for the
students at Enos School."
Jamie Law
and
Andy Wheeler, Capital Planning & Service Operations, "assisted
in the total reorganization of the Human Resources main file room."
Barbara Nowack,
Cancer Center Institute, "swiftly and
promptly stood up and administered the Heimlich Maneuver to a fellow
employee who began to choke during a lunch meeting."
Stacy Bond,
Human Resources, "assisted in
preparing binders for New Employee Orientation so no one would have
to stay late or come in over the holiday break."
Brittney Baird,
Surgery, "Her willingness to adjust
her schedule to see a patient who had cancelled their appointment
was well appreciated by the patient as well as the staff." |
