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Grade Review Process

All students shall be entitled to ask for a review of a final clerkship or segment grade by the department and receive a timely response. All departments shall be required to substantially comply with the following guidelines.
When the final grade for the clerkship is assigned, students will receive e-mail notification from the department that the evaluations are complete and have been sent to the Office of Student Affairs. Students will receive a second email notice when the final evaluations have been officially recorded; this notification will include a reminder of the Grade Review Policy.
If a student believes that there has been an error in the grading process, or believes that the final evaluation does not accurately reflect the performance, the student may speak informally with the faculty to find a resolution; however the student is not required to pursue an informal review if s/he chooses. S/he may request a formal review. To begin the formal review process, a student must provide the Clerkship Director with written document that outlines the basis for the request. Unless there are unusual or compelling circumstances, the written request, along with any supporting documentation, must be filed by the student within six weeks of the date formal notice is sent advising the student that final evaluations have been officially recorded and available for review in the Office of Student Affairs. The request for review will prompt a review of the student’s portfolio. The outcome of this review will be shared with the student before any change in evaluation is submitted to the Office of Student Affairs. The Clerkship Director, in writing, must respond to the student’s request within two weeks of receipt of the request for review.

Should the student wish to have further review of the Clerkship Director’s decision, a written request for grade review will be submitted to the Chair of the Department within two weeks of the decision of the Clerkship Director. The Chair of the Department must respond, in writing, to the request for review within two weeks of receipt of the request for review. The decision of the Chair of the Department will be submitted as the final grade.