Make an Appointment

Adult Orthopaedics – For an appointment, call 217-545-5878 Monday through Friday 7:30 a.m. to 5:30 p.m.
Pediatric Orthopaedics – For an appointment, call 217-545-7500 Monday through Friday 7:30 a.m. to 5:30 p.m. 

NEW(start appointment process online and message sent to call center daily for completion and confirmation)
Physicians may fax referrals and patient information to 217-545-2586 (adult orthopaedics) or

217- 545-8991 (pediatric orthopaedics). 

New patient information form
Please download, complete and bring to first appointment.

New patient reminders

• Arrive 15 minutes prior to your appointment time.
• Be prepared to provide necessary information including legal name, address, telephone number, date of birth, social security number, employment, insurance and any required co-payments.
• Be prepared to offer documentation, such as insurance card and address of insurance company;  IDPA card;  list of prescription or over-the-counter medications being taken; and managed care referral information if applicable.
• Worker’s compensation information must be presented in advance of an appointment for prior approval.
• Starting in November, all patients will be required to present a photo ID at the time of their appointment.

Patients may also be required to bring medical records, X-rays, MRI, and laboratory reports.  New patients will receive a brochure and map, instructions, appointment date and time prior to their appointment.

Appointment Reminders

All patients will receive an automated appointment reminder call two days prior to their appointment.  Patients are asked to notify SIU at 217-545-5878 (adult) or 217-545-7500 (pediatric) at least 24 hours in advance if they cannot keep their scheduled appointment.  Missing more than one appointment without notifying our office may results in the patient being terminated from our medical practice. 
                               
Hours
Clinic office hours are 8 a.m. to 4:30 p.m. Monday through Friday with a reduced schedule during holidays.  A physician is available 24 hours a day for emergencies and may be reached after office hours and on weekends by calling our answering service at 217-545-5878 (adult) or 217-545-7500 (pediatric).  The answering service will contact your physician or the physician on call and you will be contacted as soon as possible.

Who Will I See?

What is a Nurse Practitioner?

A Nurse Practitioner (NP) is a registered nurse who has completed specific advanced nursing education (generally a master's degree or doctoral degree) and training in the diagnosis and management of common as well as complex medical conditions. In some states, nurse practitioners function independent of physician involvement.

Working with a physician, a nurse practitioner provides general medical care and treatment of patients, including performing physical exams, assessing patients' clinical problems, and recommending medications or other forms of treatment. Nurse practitioners examine patients, order, interpret, and evaluate diagnostic tests; record physical findings, formulate treatment plans and prognoses, make referrals to physicians if indicated, and determine when the patient has recovered.

What will a Nurse Practitioner Do?

NPS are providers that:

Take patient histories, perform physical exams, and order appropriate lab tests and procedures
Diagnose, treat, and manage acute and chronic diseases
Provide prescriptions and coordinate referrals
Promote health activities in collaboration with patients

NPs are able to:

Order, perform, and interpret diagnostic tests such as x-rays and labs
Diagnose and treat acute and chronic conditions such as diabetes, hypertension, illness, and injury
Prescribe medications and other treatments
Manage patients overall care
Spend time counseling patients
Help patients learn how their actions affect health and well being

Why See a Nurse Practitioner?

1. Nurse practitioners are very capable, however, the surgeon is available if a second opinion is required.

2. Those who insist on seeing the surgeon instead of the nurse practitioner might have to wait longer for an appointment. Although medical offices would love to see every patient as soon as their services are required, it is not always possible. At most medical facilities it can take days to get an appointment, as the surgeon is busier than most people realize.

Should My Child See a Nurse Practitioner?

Pediatric NPs are capable of delivering much the health care that kids require, consulting doctors and specialists when necessary. Educating the child and the family about the normal growth and development issues that arise in childhood.

What is a Resident?

A resident has completed both college and medical school and has undertaken further specialized training in a given area of medicine, such as orthopaedic surgery.

All physicians and surgeons must complete a residency program before practicing medicine as a board certified physician.

The faculty members at SIU have dedicated themselves to teaching and guiding residents during this specialized training.

What is the role of residents in my care?

Residents are always under the supervision of faculty surgeons during their rigorous training in surgical technique and patient management.

In orthopaedic surgery, the residency training consists of 1 year of rotations through the various surgery specialties, while under the direction of orthopaedics. 

During their remaining 4 years of orthopaedic surgery training, residents are involved in the learning of upper extremity, spine, orthopaedic trauma, foot and ankle, adult reconstruction, oncology, pediatric orthopaedics, sports medicine and orthopaedic research. 

They are given increased responsibility in patient care as they progress through their 3rd, 4th and 5th years of training.

The SIU faculty monitors residents closely and foster increased levels of patient involvement including initial examinations and evaluations, surgeries and follow up care.

Appointment ammenities

Reception area
The adult orthopaedic clinic reception area in the Baylis Medical Building on level 5 includes floor to ceiling windows, handicap accessible restrooms, and easy access to our reception staff.  We also offer TV, coffee, games, and a Springfield map upon request. 
Below is a Quicktime VR (virtual reality) place your mouse on the image, hold down the left mouse button and move the mouse from left right or vice versa.

The pediatric orthopaedic clinic reception area in St. John’s Pavilion on level 3 includes children’s activities and games, child friendly furniture and an aquarium. 

Exam room
Our exam rooms were created, keeping in mind the special needs of an orthopaedic patient with wider door entrances and more space to allow for wheelchairs, walkers, scooters, canes and family members to be part of the patient experience

Restrooms
                               
All of our restrooms are handicap accessible.

X-ray

Imaging is a necessary part of the practice of orthopaedic medicine.  Patients are oftentimes expected to complete an X-ray as part of the office visit.  This can sometimes make an appointment run longer than traditional doctor’s appointments.  Every effort is made to streamline this process.  X-ray is offered at both our adult and pediatric facilities. 

These X-rays are hospital based.  Therefore, you will receive a bill from Memorial Medical Center or St. John’s Hospital for the X-ray and radiology reading. 

Patient portal (coming soon)

Ability to access results of tests and copies of X-rays online

Nurse calls during day

Your telephone call is important to us.  The SIU Call Center will be happy to assist you in any way possible.  If your nurse is unavailable, please leave a message and your call will be returned as soon as possible.  Please leave your name, telephone number, the reason for your call and the best time to return your call. 

Prescription refills

Refills can be made by calling your pharmacy who will contact our office with necessary information.  Prescriptions will be refilled within a 24-hour time frame.  No prescriptions will be refilled outside of normal business hours.   Please refer to our Prescription Policy. 

Note:  Because your nurse must access your medical record and confer with your physician before calling the pharmacy, patients should call 24 hours prior to needing additional medication.

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