APDIM Fall Meeting
APDIM Fall Meeting. October 27, 2018.
Patients as a Source of Harm – A Single Institution Resident / Employee Survey and Policy to Create a Safer Workplace
Speakers: Andrew J. Varney, MD, Vidhya Prakash, MD, FACP, and Ula Tarabichi, MD
https://hl.im.org/meetings/upcoming-events/apdim-2018/fall2018-agenda Follow the link to view the presentation. Scroll to the bottom of the page and click on the "Workshop 504 Presentation tab" to view the presentation.
Following a local incident in which a resident felt verbally harassed by a patient, we sought to determine the extent of the problem among residents in internal medicine, family medicine, urology, and pediatrics at Southern Illinois University through a survey. The results of our 2017 survey indicated that we need to educate residents on how to address such patient encounters, and that a standardized process outlining the faculty's critical role when a resident or student feels threatened or harassed by a patient is imperative. We will also discuss an institutional approach to track incidents for further action. We hope to stimulate a discussion that encourages participants to share their stories and local, contextual, problem solving strategies to support residents when facing harassment, threats, harm, or injury.
• Review the results of a single institution, multi-program survey to determine the number of times a residents was the recipient of harassment, prejudice, or harm from a patient.
• Discuss a proposed policy to standardize faculty behaviors when a member of the team is threatened and establish boundaries for the patient to promote their safe, effective care and maintain respect for all of the members of the team.
• Reflect upon the requisite faculty development, resident culture, and institutional monitoring necessary to achieve a safe workplace for our residents and faculty.