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General Information


SIU School of Medicine issues an e-mail address to each incoming resident/fellow.  All residents and fellows are required per their contract to check their e-mail account at least once a week.  Important communication from the hospitals and Graduate Medical Education are sent regularly via e-mail.  Consult your program coordinator for instructions. 

English Skills Service

If English is your second language, you may experience some difficulty making yourself understood by English-speaking listeners.  Accent differences can create significant difficulties when you are communicating with patients and their families.  You may also experience reduced effectiveness during formal presentations and clinical interactions with your medical colleagues.

Lincoln Land Community College (located in Springfield) offers a free “English as Second Language” class.  For information about this class,

You can also access   


Acute and chronic sleep loss can substantially impair physical, cognitive, and emotional functioning in human beings.   Overworked residents report sleepiness tendencies that are equivalent to those found in some clinical populations of patients with sleep apnea or narcolepsy.  After one night of missed sleep, cognitive performance may decrease by as much as 25%.  Sleep debt tends to accumulate until enough catch up sleep is obtained. 

Chronic sleep loss results in lower cognitive and fine motor performance, and has negative effects on mood, motivation, life satisfaction and on professional and personal relationships.  Fatigued drivers are at higher risk for accidents and near accidents. 

It is the policy of SIU that all duty hours must be consistent with ACGME requirements.  Programs are responsible for monitoring resident activities to ensure that resident fatigue does not contribute to diminished learning or detract from patient safety.  Residents can help by ensuring that they get enough sleep during their off hours and by monitoring themselves for the following signs of fatigue:

  1. Sluggish thinking or inability to concentrate.
  2. Inability to stay awake in the absence of external stimulation.
  3. Irritability.
  4. Tremors.

A resident experiencing any of these symptoms must immediately get some rest.  The most effective strategy to counter fatigue is sleep.  Even a short nap can temporarily reverse the impact of sleep loss.  Any resident who is experiencing these symptoms or feeling overly fatigued at the end of his or her work day should take a short nap before driving home or catch a ride with a co-worker or taxi/car service (i.e. uber).   If you take a taxi/car service home, submit your receipt to the Office of Graduate Medical Education and they will reimburse you. You can also submit your receipt for a return trip in order to retrieve your car, if needed.


Mail Service

Your department will have a designated mail area for you to receive incoming mail. 

Resident Wellness

Residency training is a time of tremendous personal and professional growth.  It can also be very stressful.  It is not at all uncommon for residents from time to time to feel stressed, overwhelmed, burned-out, or even to develop clinical depression.  If you should experience any of these, we encourage you to seek or accept help.  You do not need to shoulder these burdens alone.  If you are feeling overwhelmed, find someone you trust to talk to, whether it be a colleague, friend or family member, your doctor, a religious advisor, or your program director.  For any resident who needs some professional assistance, multiple resources are available.  A list of resources can be viewed at



Smoking is prohibited in and around all facilities used by SIU School of Medicine and its Affiliated Hospitals.

Student Loan Deferment, Forbearance/Forgiveness

Residents seeking loan forgiveness via the Public Service Loan Forgiveness (PSLF) program will need to send a Public Service Loan Forgiveness Employment Certification Form to their employing hospital to be completed.  Not all student loans apply, so the resident will need to look into this on the PSLF website or check with their loan carrier.  Memorial and St. John’s qualify as employers under this program.  PSLF forms can be sent to for Memorial employed residents or to the Colleague Service Center at for St. John’s employed residents.  Forbearance/deferment forms can be sent to the Office of Graduate Medical Education for completion.

Student Loans

The AAMC's FIRST (Financial Information, Resources, Services, and Tools) program provides free resources to help you make wise financial decisions. Whether you’re thinking about how to afford medical school, applying for student loans, or determining your loan repayment options, you’ll find unbiased, reliable guidance from FIRST.

For information go to:


The SIU telephone system was specifically developed for the telecommunication requirements of a large medical institution.  It provides many unique features.  Dictating to SIU Medical Records, St. John’s Hospital and Memorial Medical Center can be done by keying in the code that will be provided to you.

Long distance calls relating to the care of patients may be dialed directly through the system (dial 9-1-area code and number).  Personal long distance calls must be charged to your residential telephone or personal credit card (dial 9-0-area code and number).