Community Health Workers ECHO

The SIU-IHA Forward for Community Health Workers ECHO is comprised of a comprehensive generalist training followed by four specialty series covering chronic conditions such as hypertension, diabetes, asthma, and oral care as each pertains to the Community Health Worker and their clients.


  1. Build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.
  2. Master important topics that will enhance the CHW's ability to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.


  • Earn continuing education credits
  • Discuss your clients' complex medical conditions with a specialty panel
  • Learn and interact with experts right in your office. No need to travel!
  • Discuss timely topics and share community resources

Community Health Workers Generalist ECHO

  • The Who, What, Where and How of being a CHW – A comprehensive overview for new Community Health Workers that covers, roles, responsibilities and skills. Also offers simulation and role play for safety and observation.
  • Cultural Competency – Identifying and understanding cultural diversity in your region of Illinois.
  • Assessment and the Social Determinants of Health – Using tools and knowledge to assess the physical and mental health needs of your clients.
  • Chronic and Complex Care/Needs – The most common health conditions CHWs see and the impact they have on overall care.
  • The Substance Abuse Factor – Substance abuse and the effect on physical and mental health.
  • Mental and Emotional Health – Trauma, mental illness and harm reduction informed care.
  • Safety and Legal Issues for CHWs – Creating healthy and safe boundaries for yourself and your clients.
  • Tying it All Together – Motivational interviewing, the Model of Trust and applying what you’ve learned.
  • Field Knowledge and Experience - Sessions focusing on the basics of the identified chronic diseases (Diabetes, Asthma, Hypertension, Oral Care) will be provided as well as a round table event with current CHWs and supervisors.
  • Supervisor Training – Focusing on management techniques and strategies to ensure a healthy, supportive environment for your team of CHWs.

Community Health Workers Hypertension ECHO

  • Overview - Participants will receive a general overview of hypertension, blood pressure, identifying hypertension risk factors, and identifying causes of hypertension.
  • Self-Management of Blood Pressure - Participants will gain skills hypertension self-management methods, receive demonstrations on self-management instruments, and instruction on how to conduct home visits with hypertensive clients.
  • Medical Management - Participants will gain insight into medical treatment of hypertension and low blood pressure, and methods of obtaining clients’ access to care.
  • Food, Diet and Exercise - Participants will gain knowledge regarding food, diet, and exercise for the hypertensive client, including proper plate portions, healthy food choices, and the benefits and types of physical activities suitable for a wide variety of clients based upon their physical abilities, which can help to lower blood pressure.
  • Care Plans and Crucial Conversations - Participants will receive an overview of a Hypertension CHW Care Plan for clients that incorporates quality care and discuss advocating for their client by having crucial conversations with the client as well as primary care providers.
  • Stress Management - Participants will learn the role stress plays in hypertension, stress management and stress relief exercises, and discuss coping with additional pressures involving the COVID-19 pandemic.

Community Health Workers Diabetes ECHO

  • Diabetes Introduction – Participants will learn about the different types of diabetes, insulin production in body, and the causes and effects of diabetes
  • Monitoring – Participants will learn about different types of blood glucose monitoring and testing of A1C levels and discuss hypoglycemia and hyperglycemia.
  • Management – Participants will learn about diabetes medications, medical supplies, as well as foot care, eye care, and dental care in relation to diabetes care.
  • Healthy Eating – Participants will learn about proper diabetic plate portions and healthy food choices for the diabetic client.
  • Physical Activity – Participants will learn about the benefits and effects of physical activity on the diabetic client as well as types of physical activity.
  • Care Plans and Crucial Conversations – Participants will learn the basics of developing care plans incorporating quality diabetic care for their clients and how to have crucial conversations with the client’s primary care provider.

Community Health Workers Asthma ECHO

  • Education on Asthma Self-Management (AS-ME) - Participants will receive instruction on expanding access to and delivery of Asthma Self-Management.
  • X-tinguishing Smoking and Secondhand Smoke - Participants will learn the importance of and methods for reducing tobacco smoking and second hand smoke for clients with asthma and gain skills in motivational interviewing and smoking cessation.
  • Home Visits for Trigger Reduction and Asthma Self-Management - Participants will discuss methods for expanding access to and delivery of home visits for asthma trigger reduction and asthma self-management.
  • Achievement of Guidelines-Based Medical Management - Participants will discuss methods for strengthening systems supporting guidelines-based medical care and gain knowledge regarding improved access and adherence to asthma medications and devices.
  • Linkages and Coordination of Care Across Settings - Participants will gain skills in promoting coordinated care for clients with asthma.
  • Environmental Policies -Best Practices to Reduce Asthma Triggers - Participants will learn to identify and reduce asthma triggers: indoor, outdoor, and occupational sources focus on eliminating asthma triggers in the home.

Community Health Workers Oral Care ECHO

  • Introduction to Oral Health
  • Oral Health and Children
  • Oral Health and Pregnant Woman
  • Oral Health and Adults
  • Oral Health and Older Adults
  • Community Surveying and Resource Mapping

At the conclusion of this series, participants will be able to

  • Describe the relationship between oral health and overall health.
  • Describe the prevalence and impact of oral diseases in communities across Illinois.
  • Recognize and address the individual and social barriers to maintaining good oral health including accessing dental care.
  • Create programs that will integrate oral health into clients overall health plan.
  • Utilize provided tools to assist in identifying community dental care resources.
  • Demonstrate the ability to communicate the importance of good oral hygiene.

Questions? Contact Karen Fraase at or call 217-545-2486. Once registered, you’ll receive a welcome packet from the SIU-IHA ECHO team.

The SIU-IHA Forward for Community Health Workers ECHO is funded by the Illinois Health and Hospital Association (IHA), and the Illinois Department of Public Health (IDPH).