Preparing for your visit What to bring To help us provide the best care possible, please bring the following to your appointment: Photo ID and insurance card , including the name, phone number and address of your insurance provider. Illinois Department of Healthcare and Family Services (IDHFS) card , if applicable. List of medications , including prescription and over-the-counter drugs, with dosage and frequency. Referral paperwork , if your plan requires it. Copay or payment due at the time of service. Medical records , including immunization history, X-rays and lab results, if available