Springfield health resources

Medical Insurance

  • Springfield medical students are assessed two fees for healthcare:
    • Primary Care Fee – covering basic primary care visits, and basic laboratory studies and simple x-rays ordered by primary care physician. 
    • Student Medical Extended Care Fee - Providing the SIU Student Health Insurance Plan that covers expenses such as emergency rooms, hospitalization, surgery, ambulance, specialty care, and advanced laboratory studies and imaging.  Students who already have comparable health insurance coverage may request a refund of the Student Medical Extended Care fee by submitting a Petition to Waive.
  • United Healthcare

Student Health Services

The SIU Family and Community Medicine Clinic is the primary care provider for Springfield campus:

520 North 4th Street, Springfield, IL 62704     
Hours: Monday - Friday | 8 a.m. - 5 p.m.

All students will be assigned to Dr. Rahman.

To schedule an appointment, call 217-545-8000.  Ask for SIU Family Medicine and IDENTIFY YOURSELF AS A MEDICAL STUDENT at the time of making the appointment.

Sign up for the SIU patient portal (FollowMyHealth).  If you are a Springfield Clinic or Memorial Physicians Services patient portal user, you can use the same portal account and add SIU Medicine as a connected organization.

After Hours: 5pm-8am

For urgent issues call the answering service as 217-545-8000 and ask for the Center for Family Medicine doctor on call.

TimelyCare offers a Virtual Urgent Care option that allows you to connect with a provider online in 5 minutes to discuss non-emergency symptoms. Download the TimelyCare app or visit timelycare.com/siumed to register.

Triage Nurse: 

Student Primary Care Services:

  • All students are assigned to Dr. Rachel Rahman, Medical Student Healthcare Director, as their primary care physician. As per SIU policy, Dr. Rahman and all other health professionals who provide health services to medical students are not involved in the academic assessment or promotion of medical students receiving those services, excluding exceptional circumstances. 
  • A co-pay of $10 must be paid at the time of each doctor visit at SIU Medicine Center for Family and Community Medicine.
  • To avoid billing for studies ordered by the primary care provider, the following services must be obtained at specific locations:
    • Basic laboratory services must be completed at Quest Laboratory.
    • Simple x-rays must be performed at Memorial Medical Center.  Please show them your SIU School of Medicine Student Photo Identification Card.
    • All lab work, vaccines or studies related to student rotations must be performed at SIU Employee Health.  Please call Employee Health Nurse at 217-545-8970.
  • Under the SIU Student Health Insurance Plan, all specialty care, urgent care, emergency room visits and advanced testing require prior approval.  For information about deductibles and co-pays for these services, please refer to the Student Health Insurance Plan Summary.

Billing Questions:

Primary Care: Contact Tara South: 217-545-7634 tsouth98@siumed.edu or Stephanie Garman at 217-757-8123

Extended Care: Contact 1-888-538-0602 or visit www.gallagherstudent.com/SIU


Local Student Mental Health Services

Confidential mental health services provided through the SIU Behavior Health Program at SIU Center for Family and Community Medicine:

520 North 4th Street, Springfield, IL 62704     
Hours: Monday - Friday  |  8 a.m. - 5 p.m.

  • You may schedule an appointment by calling 217-747-0836 or by emailing sforgas94@siumed.edu.
  • Mental health providers work in conjunction with primary care providers within SIU Center for Family and Community Medicine.
  • As per the SIU Policy, health professionals who provide health services to medical students, including mental health providers, are not involved in the academic assessment or promotion of medical students receiving those services, excluding exceptional circumstances.
  • The Associate Dean for Student Affairs is available for personal advising of students, but does not provide mental health counseling.
  • SIU School of Medicine students have FREE, 24/7 access to virtual mental health services with TimelyCare - the virtual health and well-being platfrom.